At BoldCity, our goal is to provide you with beautiful, high-quality mini plants that meet your expectations. Please review our sale policy to understand the terms of purchase:

1. Product Quality and Condition
We guarantee that all plants sold are healthy, well-packaged, and as described. Each plant is inspected before shipping to ensure it meets our quality standards. Please note that due to the natural variation in plants, slight differences in appearance are normal.

2. Shipping and Delivery
All orders are processed within 2-3 business days and shipped via our trusted carriers. Once dispatched, delivery typically takes 3-7 business days depending on your location. We strive to package each plant securely to minimize the risk of damage during transit. In case of delays due to unforeseen circumstances, we will notify you promptly.

3. Sale Terms
All sales are considered final. Once an order is placed and processed, cancellations are not allowed. Please ensure that you review your order carefully before completing the purchase.

4. Damaged or Defective Plants
In the rare event that you receive a plant that is damaged or in poor condition, please contact us within 48 hours of delivery. Provide photos of the damage along with your order details. We will review your claim and, if approved, offer a replacement plant or store credit.

5. No Returns or Refunds
Due to the perishable nature of plants, we do not accept returns or provide refunds unless the product is damaged upon arrival. Refunds for other reasons will be handled on a case-by-case basis.

6. Order Modifications
If you need to modify your order (e.g., shipping address or product selection), please contact us within 24 hours of placing your order. We will do our best to accommodate your request, but we cannot guarantee changes after processing begins.

7. Promotions and Discounts
Any discounts, promotional codes, or sales are valid only during the specified promotion period and cannot be applied to past purchases. Promotional offers cannot be combined unless stated otherwise.

8. Contact Us
For any questions or concerns regarding your order, please contact us at: