Privacy Policy for BOLDCITY

Effective Date: February 21, 2025

At BOLDCITY, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use and protect your data, and your rights regarding your personal information when you visit our website https://boldcity.xyz or make a purchase from our store.

1. Information We Collect

We collect two types of information:

  • Personal Information:
    When you place an order, create an account, or contact us, we collect personal details such as your name, email address, phone number, billing and shipping addresses, payment information, and any other details necessary to complete your transaction or respond to your inquiries.

  • Non-Personal Information:
    We also collect non-personally identifiable data such as your IP address, browser type, device information, and browsing activity. This helps us improve the website functionality and enhance your user experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing:
    To fulfill and process your orders, confirm payment, and deliver products to the correct address.

  • Customer Support:
    To respond to inquiries, assist with product selection, handle returns and exchanges, and offer personalized recommendations.

  • Marketing Communications:
    With your consent, we may send promotional emails and newsletters about new collections, special offers, and updates. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in the emails.

  • Website Improvement:
    We use non-personal information to analyze trends, enhance our website’s performance, and improve the overall user experience.

3. How We Protect Your Information

We take your privacy and security seriously. We implement a variety of physical, electronic, and managerial procedures to safeguard your personal data, including secure socket layer (SSL) encryption technology for online transactions. We work with trusted third-party service providers who comply with industry-standard security protocols. While we take reasonable steps to protect your information, no online transmission is completely secure. We encourage you to keep your login information safe and notify us if you believe there has been unauthorized access to your account.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third-party service providers who assist us in processing orders, payments, and delivering products. These service providers are required to maintain the confidentiality of your data and use it only for the purposes for which it was provided.

We may also disclose your information if required by law or to protect our legal rights or comply with legal processes, such as responding to a subpoena or court order.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small files that are stored on your device and help us remember your preferences, track website performance, and offer personalized content. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or need further assistance, please contact us at info@boldcity.xyz. We will respond to your request within a reasonable timeframe.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, they will be posted on this page with an updated effective date. We recommend that you review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

  • Email: info@boldcity.xyz
  • Phone Number: 563-419-1519
  • Address: 2248 Summit, Iowa, Cedar Rapids