Terms and Conditions for BOLDCITY

Effective Date: February 21, 2025

Welcome to BOLDCITY. By accessing and using our website https://boldcity.xyz and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or purchasing from our store.

1. General Information

  • Acceptance of Terms:
    By accessing or using the BOLDCITY website and services, you agree to follow these Terms and Conditions, along with any other policies, rules, or guidelines that are posted on our site. If you do not agree with these terms, you should not use our website or services.

  • Modification of Terms:
    BOLDCITY reserves the right to update, modify, or change these Terms and Conditions at any time. When changes are made, the updated terms will be posted on this page, along with the revised effective date. We encourage you to review this page regularly to stay informed of any changes.

2. User Responsibilities

  • Eligibility:
    To use our website and place orders, you must be at least 18 years old or have the legal capacity to enter into a binding contract. By using the website, you confirm that you meet these eligibility requirements.

  • Account Information:
    When creating an account or placing an order, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

3. Product Information and Availability

  • Product Descriptions:
    We strive to provide accurate descriptions and images of the products on our website. However, we do not guarantee that all information is error-free. In the event of an error in product descriptions, pricing, or availability, we reserve the right to correct or cancel your order.

  • Availability:
    Products on our website are subject to availability. If an item is out of stock, we will notify you immediately and offer alternative options or a full refund.

4. Order Placement and Confirmation

  • Placing an Order:
    Orders placed on BOLDCITY represent an offer to purchase the items at the prices listed at the time of purchase. BOLDCITY reserves the right to accept or reject your order for any reason, including product availability or pricing errors.

  • Order Confirmation:
    After placing an order, you will receive an email confirmation with details of your purchase, including the products ordered and shipping information. Please review this confirmation and ensure all information is correct. If any errors are found, please contact us immediately.

5. Payment Methods

  • Accepted Payment Methods:
    We accept a variety of payment methods, including:

    • Major Credit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure online payment options (Apple Pay, Google Pay, etc.)

  • Payment Processing:
    Payment for all orders is processed at the time of checkout. Your order will be shipped once payment has been successfully confirmed.

  • Currency:
    All transactions are processed in USD (United States Dollar). International customers may incur additional currency conversion fees charged by their payment provider.

6. Pricing and Taxes

  • Pricing Accuracy:
    We strive to provide accurate prices for all products listed on our website. However, in the event of a pricing error, BOLDCITY reserves the right to cancel or modify orders. If there is a price discrepancy, we will contact you before proceeding with your order.

  • Sales Tax:
    Sales tax will be applied to orders based on your shipping address and local tax laws. The applicable tax rate will be calculated at checkout.

7. Shipping and Delivery

  • Order Processing and Shipping:
    Orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day. Once your order is shipped, you will receive tracking information.

  • Shipping Methods and Costs:
    Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer standard and expedited shipping options.

  • International Shipping:
    We offer international shipping to select countries. Shipping fees and delivery times for international orders will vary based on the destination.

8. Returns, Refunds, and Exchanges

  • Return and Refund Policy:
    We accept returns for unused, unworn, and undamaged items within 30 days of delivery. Please refer to our Refund and Returns Policy for more details.

  • Exchanges:
    BOLDCITY does not offer direct exchanges. If you need to exchange an item, please return the original item and place a new order for the desired item.

  • Damaged or Defective Items:
    If you receive a damaged or defective product, please contact us immediately for a replacement or a full refund. We will cover return shipping costs for faulty products.

9. Customer Responsibilities

  • Accurate Information:
    It is your responsibility to provide accurate billing and shipping information when placing an order. If the provided information is incorrect, we may not be able to process your order or deliver the items.

  • Reviewing Terms:
    By placing an order with BOLDCITY, you acknowledge that you have read and understood our Sales Policy and agree to abide by its terms and conditions.

10. Limitation of Liability

  • Disclaimer:
    BOLDCITY is not responsible for any indirect, incidental, or consequential damages arising from your use of our website or products. We do not guarantee that the website will be free from errors or interruptions.

  • Product Use:
    BOLDCITY is not liable for any injuries or damages caused by the misuse of our products. We encourage customers to follow the care instructions provided with each product.

11. Governing Law and Dispute Resolution

  • Governing Law:
    These Terms and Conditions are governed by the laws of the United States and the state of Iowa. Any disputes arising under these terms will be resolved in the appropriate courts of Iowa.

  • Dispute Resolution:
    In the event of a dispute, we encourage you to contact us first. If the issue is not resolved, you agree to resolve any legal disputes through binding arbitration.

12. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact our customer service team:

  • Email: info@boldcity.xyz
  • Phone Number: 563-419-1519
  • Address: 2248 Summit, Iowa, Cedar Rapids