Payment Policy for BOLDCITY

Effective Date: February 21, 2025

At BOLDCITY, we are dedicated to offering a seamless and secure payment experience for all of our customers. This Payment Policy outlines the payment methods accepted, the payment processing procedures, and general terms related to payments for purchases made through our website https://boldcity.xyz.

1. Accepted Payment Methods

We accept the following payment methods for orders placed on the BOLDCITY website:

  • Credit and Debit Cards:
    We accept major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    PayPal is accepted for secure online payments. You can pay using your PayPal balance, credit card, or linked bank account.

  • Other Payment Methods:
    We may offer additional payment options such as Apple Pay, Google Pay, and other secure online payment systems. These options will be available during checkout.

2. Payment Processing

  • Order Confirmation:
    Payment for all orders is processed at the time of checkout. Once your payment is successfully processed, you will receive an order confirmation email with details of your purchase, including the products ordered and shipping information.

  • Security:
    BOLDCITY uses secure payment gateways to ensure that all transactions are protected. All payment information is encrypted and securely transmitted through SSL encryption to safeguard your data.

  • Payment Authorization:
    When you place an order, your payment method will be authorized for the total purchase amount. If there is an issue with payment authorization (such as insufficient funds or expired cards), your order will not be processed until the payment is authorized.

3. Currency

  • Transaction Currency:
    All transactions are processed in USD (United States Dollar). If you are shopping internationally, your payment provider may charge additional currency conversion fees, which are not controlled by BOLDCITY.

4. Payment Errors and Issues

  • Payment Declines:
    If your payment is declined, please verify the information you entered, including the card number, expiration date, and billing address. If the problem persists, we recommend contacting your payment provider or using an alternative payment method.

  • Currency Conversion Fees:
    International customers may be subject to currency conversion fees imposed by their payment provider, which are outside of BOLDCITY’s control.

5. Order Modifications

  • Changing Payment Methods:
    Once an order is placed, the payment method cannot be modified. Please ensure that your payment details are correct before completing your checkout process.

  • Refunds:
    Refunds will be processed to the original payment method. Please allow 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.

6. International Orders

  • International Payments:
    We accept the same payment methods for international orders. However, any applicable customs duties, taxes, or fees required by your country will be the responsibility of the customer and will not be included in the total price at checkout.

7. Contact Us

If you have any questions or concerns regarding your payment, or if you encounter any issues with the payment process, please contact us:

  • Email: info@boldcity.xyz
  • Phone Number: 563-419-1519
  • Address: 2248 Summit, Iowa, Cedar Rapids

Our customer service team is here to assist you with any payment-related inquiries.