🚚 Shipping Policy
At BOLDCITY, we understand that fast and safe delivery is important to your shopping experience. That’s why we’re committed to delivering your orders efficiently, securely, and at a fair cost.
📍 Shipping Coverage
We provide nationwide shipping across Vietnam, including all provinces and cities from major urban centers to rural areas.
⏱️ Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed after 5:00 PM or during weekends and holidays will be processed the next business day.
🚛 Estimated Delivery Time
Urban areas (Hanoi, HCMC, Da Nang, etc.): 2–4 business days
Rural or remote areas: 4–7 business days
(Note: Delivery times may vary during peak seasons or natural disruptions.)
💸 Shipping Fees
FREE Shipping: For orders over 500,000 VND
Flat Rate: 30,000 VND for orders under 500,000 VND
You will see the shipping fee clearly displayed at checkout before completing your order.
📦 Order Tracking
Once your order is shipped, we will send you a tracking number via email or SMS. You can track your delivery status online through our shipping partner’s portal.
❗ Delays or Issues
If your order hasn’t arrived within the estimated timeframe, please contact our support team immediately. We’ll work with our logistics partners to resolve the issue.
📞 Contact Us
If you have any questions or concerns regarding your shipment, please contact:
📧 support@BOLDCITY.xyz
📞 0123 456 789